Good to know before your stay
Here we have collected some “Good to know information” for your stay and the frequently asked questions that you as a guest may have before, during or after your stay.
Paid and ready
Having everything paid and ready when you arrive makes check-in and check-out easier. If you booked online, you will have paid for your stay at the time of booking, and if you booked directly with us, you will have been sent a payment link. Contact us if you need it again.
Check in:
The room is guaranteed to be checked in from 16:00 on the day of arrival. If you arrive earlier than 16:00, luggage storage is available.
Would you like to be able to do a self-check-in and get a digital key for your mobile without passing the reception?
Check-out:
Check carefully that you have not left anything in your hotel room/cottage.
For guests staying in a hotel room or hotel cabin, check-out is no later than 11:00.
For self-catering cottage guests, check-out is no later than 10:00.
Departure cleaning is included for all accommodations, but dishwashing and garbage collection is done by yourself if you are a house guest. If you have physical keys, please leave them at reception when you check out.
Keep track of your booked appointments
If you have booked a package with us, you have been assigned a dinner time, please check the time with us upon arrival. If you have booked a SPA, you have chosen a time. Make sure to be in place well before your SPA time starts.
Wifi
Connect to the MyCloud network and follow the instructions.
Cleaning during your stay
When you stay more than one night, we will not clean your room until departure, unless you ask for it. Please post a cleaning sign in your room the day before or contact reception if you want your room cleaned before departure.
Please help us with waste sorting at your accommodation. Put metal, plastic, paper packaging aside and our staff will take this when cleaning.
Use the same towel several times if you can and help us keep your stay climate-friendly together.
Waste sorting for guests in hotel rooms
In the hotel rooms, you are offered to sort paper, plates and food, which you can dispose of in sorting bins in the corridor. Other garbage such as glass bottles, cardboard and sheet metal, you put on the desk so that the cleaning staff takes and sorts these in the various sorting containers we have with us.
Our resort is partially adapted for disabled people.
Elevator, ramps, braille in the elevator, and a number of our hotel rooms are adapted and two of our cottages have outdoor ramps.
We are also included in the West Sweden Tourist Board’s accessibility database.
Parking space
Parking is free at TanumStrand, and permitted in designated parking lots. There are several parking lots at each cottage village, and at the hotel.
Charging an electric car
On the facade wall of the large Skagerrak event hall there are charging stations for electric cars. You charge via the PAIR RECHARGE app.
Remember to bring the charging cable that fits your car model.
For those who pay by invoice
Below is information about the invoice address:
Address:
Tanums Hotell- & Konferensanläggning AB,
Serial number 6070155
R 706
106 54 STOCKHOLM
Org number: 556259-3847
Invoices are mailed to:
For Swedish invoices: millum.se.mailinvoice@postnordscanning.se
For foreign invoices: millum.ut.mailinvoice@postnordscanning.se
