Easy self-check-in
Here we describe how you can check in yourself and get a digital key to your mobile phone without passing the reception. A quick and easy way to check in.
Digital self-check-in:
You need to provide us with an email address and phone number in advance. This can also be done on site if you come to the reception.
Please note that check-in is not guaranteed before 16:00. If your room is ready before then, you can check in earlier. If you receive an error message on the app before 16:00, your room may not be ready yet. If you arrive earlier than 16:00, luggage storage is available.
The same day as your arrival around lunchtime, you will receive a text message from us if you want to check in digitally and get a key in your mobile. You will then receive a booking number and surname to be used as well as a reference and the following instructions apply:
- Download the app from the Appstore or Google play store – TanumStrand SPA & Resort.
Or scan the QR code
2. Click on the round symbol “check in”
3. fill in the booking reference and surname – use the booking reference and surname you received in your text message – OR, you can also choose to enter your surname and arrival/departure date. (reservation numbers made online or through other external travel agencies are not valid)
4. Click on “Complete your check-in ” – You will now see your room number and stay date. You need to press Complete your check-in for it to work.
5. Once your check-in is complete, go to the next round symbol “Get room key” and enter your room number and surname.
6. A spinning scan symbol will now appear and you can open your accommodation by put your phone against the lock for about 3 seconds (note: hold the phone close to the lock) You will hear the door unlock.
7. When you have collected your key for the first time, the symbol “Open the door” will be displayed
8. if you need more digital keys for the same room, use a different device/phone and do the same. However, you do not need to check in again, you just need to go to “Get key”. One key per device, but if you are several people in the same room, just download as many as you want on each device.
